Contact Web to Excel
Product support and billing assistance
support@surveykit.cc
We aim to respond within three business days.
Product support
For scanning, export, installation, compatibility, or license activation questions, include your Chrome version, Web to Excel version, webpage URL if it is safe to share, and a description of what happened. Do not email confidential webpage data.
Billing and refunds
For Creem payments, include the purchase email and order number, but never send full card details. Refund requests are handled under our Refund Policy.
Pro purchases
Pro Annual ($9.99/year) and Pro Lifetime ($39 once) are purchased through Creem's secure checkout. A License Key is delivered after a successful payment and can be activated on up to three devices.
Product operator
Product: Web to Excel
Type: downloadable Chrome extension and digital software license
Website: excel.surveykit.cc
联系 Web to Excel
产品支持与付款协助
support@surveykit.cc
我们力争在 3 个工作日内回复。
产品支持
如咨询扫描、导出、安装、兼容性或 License 激活，请提供 Chrome 版本、Web to Excel 版本、安全情况下可分享的网页地址及问题描述。请勿通过邮件发送机密网页数据。
付款与退款
如咨询 Creem 付款，请提供购买邮箱和订单号，但不要发送完整银行卡信息。退款申请按退款政策处理。
购买 Pro
Pro Annual（每年 $9.99）和 Pro Lifetime（一次性 $39）通过 Creem 安全结账购买。付款成功后会发送 License Key，最多可在 3 台设备上激活。
产品运营信息
产品：Web to Excel
类型：可下载的 Chrome 扩展与数字软件授权
网站：excel.surveykit.cc